- General Faqs |
- How to determine your unit size |
- Packaging & Storage tips!
What is Self-Storage?
What size do I need?
Are the units climate controlled?
Will my possessions be safe?
Is it possible to view the storage units before I rent?
Do your facilities have lights?
Will I have to climb steps to store my belongings?
What hours do I have access to my storage unit?
What are your office hours?
How much does storage cost?
Will I need to sign a lease or contract?
Are there any hidden or extra charges?
Do you charge when I access my storage unit?
How do I reserve a storage unit?
How do I pay for my storage unit?
Are my contents insured?
How much notice is required before moving my contents into the unit?
How much notice is required before moving my contents out of the unit?
Who provides the lock and holds the key?
How do I get my items to my storage unit?
Can you receive items on my behalf?
What is the best way to pack my storage unit?
Are there any items I cannot store?
Do you have a truck to rent?
Can a commercial moving van access my storage unit?
Do you supply boxes and packing materials?
Do you provide parking when I am visiting your facilities?
What is Self-Storage?
Self-storage is an easy, flexible storage solution. Our storage units range from 5x5x10 (50 sq. ft.) to 10x20x10 (200 sq. ft.). Self storage is ideal when moving your home, creating more space, temporary storage, summer storage for university/college, seasonal storage, etc. The reasons you may use self-storage are unlimited. Self-storage is perfect storage space for documents, inventory and equipment. You get the right space for your needs and you only pay for the space you need and the length of time you use it.
What size do I need?
Simply call us or send us an e-mail at info@storagespot.ca and we will be happy to assist you.
Are the units climate controlled?
Yes.
Will my possessions be safe?
Our self-storage facilities are protected by the leading state-of-the-art 24 hour security, surveillance and police monitored systems. Only you or your authorized representative can access your self-storage unit. With keypad access-controlled building doors and alarm monitoring for individual units, rest assured that you and your things will be safe and secure.
Is it possible to view the storage units before I rent?
Yes. It is always advisable and we encourage our customers to view the storage units. We will be happy to take you on a tour of our facilities at your convenience. Prior to renting we will ask the customer to view and inspect the unit.
Do your facilities have lights?
Yes, our entire facilities are lit 24 hours per day. Lights are provided to enhance security as well as provide light for those who cannot come to our facilities during daylight hours.
Will I have to climb steps to store my belongings?
No. Our facilities have two floors. The first floor is ground level and we provide a freight elevator to the second.
What hours do I have access to my storage unit?
24 hour access, 7 days a week, 365 days a year.
What are your office hours?
Milton:
Summer:
Mon - Fri: 9:00 a.m. - 6:00 p.m.
Sat: 9:00 a.m. - 4:00 p.m.
Sun: Closed.
Winter (Oct 1st to Feb 28th):
Mon – Fri: 9:00 a.m. - 6:00 p.m.
Sat: 9:00 a.m. - 4:00 p.m.
Sun: Closed.
Burlington:
Summer:
Mon - Fri: 9:00 a.m. - 6:00 p.m.
Sat: 9:00 a.m. - 4:00 p.m.
Sun: Closed.
Winter (Oct 1st to Feb 28th):
Mon – Fri: 9:00 a.m. - 6:00 p.m.
Sat: 9:00 a.m. - 4:00 p.m.
Sun: Closed.
How much does storage cost?
Simply call us at 1-866-664-1964 or email us at info@storagespot.ca and we will be happy to provide you with pricing information. You can also reserve your spot here!
Will I need to sign a lease or contract?
No. You can rent a storage unit for as short or as long a period as you require, however we do have a minimum charge period of four weeks.
Are there any hidden or extra charges?
No, all you pay for is the monthly storage unit rental, insurance and GST.
Do you charge when I access my storage unit?
No, you can come and go as often as you please free of charge.
How do I reserve a storage unit?
Simply call us or visit our click on "Reserve A Spot". We will follow-up with a written confirmation of your reservation.
How do I pay for my storage unit?
You can make your payments with Visa, Master card, direct debit and pre-authorized payment.
Are my contents insured?
No, however it is mandatory to carry content insurance. To protect your contents you may choose coverage through your own insurance provider or we can set you up with coverage through our reputable provider, Cowan Insurance. In the event that you choose your own provider, you must instruct your insurance company to fax over an "In Force Statement" to show that you have adequate coverage.
How much notice do I need to give you before moving my contents into the unit?
None, you may call today and store today if you wish. There is no charge to reserve a storage unit.
How much notice do I need to give you before moving my contents out of the unit?
None, however, we would appreciate 14 days written notice.
Who provides the lock and holds the key?
You provide the lock and you are the only key holder. Alternatively we can hold the key for you. We sell locks at our facilities or you may provide one on your own.
How do I get my items to my storage unit?
We provide our customer with carts and dollies to get your items from your vehicle to your storage unit, free of charge.
Can you receive items on my behalf?
Yes, we can accept deliveries for you in your absence.
What is the best way to pack my storage unit?
See our "Packing & Storage Tips" page on our web site.
Are there any items I cannot store?
- Flammable Liquids or Fuels (e.g. paints, paint thinner, liquid bleach, matches, candles, aerosol cans.
- Corrosives
- Explosives
- Firearms or Ammunition
- Perishable Food Products
- Toxic Materials
- Live Animals
- Anything for Illegal Purposes
Do you have a truck to rent?
No, however we can refer you to a truck rental company and a local mover.
Can a commercial moving van access my storage unit?
Yes. They can unload at one of our dry dock loading bays. Either you can meet the movers or we can direct them to your unit.
Do you supply boxes and packing materials?
Yes, we have a wide range of boxes, wardrobe cartons, and packing materials available. Please visit our customer reception area or our "Packing Supplies" page on our website.
Do you provide parking when I am visiting your facilities?
Yes, we have several packing spaces for your convenience.
- 24 hr access, 7 days/wk
- Interior loading area
- 24 hour surveillance
- 100% heat and A/C
- Humidity Controlled
- Wide variety of sizes
- Individual door alarms
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