- General Faqs |
- How to determine your unit size |
- Packaging & Storage tips!
What is Self-Storage?
What size do I need?
Are the units climate controlled?
Will my possessions be safe?
Is it possible to view the storage units before I rent?
Does the facility have lights?
Will I have to climb steps to store my belongings?
What hours do I have access to my storage unit?
What are your office hours?
How much does storage cost?
Will I need to sign a lease or contract?
Are there any hidden or extra charges?
Do you charge when I access my storage unit?
How do I reserve a storage unit?
How do I pay for my storage unit?
Are my contents insured?
How much notice is required before moving my contents into the unit?
How much notice is required before moving my contents out of the unit?
Who provides the lock and holds the key?
How do I get my items to my storage unit?
Can you receive items on my behalf?
What is the best way to pack my storage unit?
Are there any items I cannot store?
Do you have a truck to rent?
Can a commercial moving van access my storage unit?
Do you supply boxes and packing materials?
Do you provide parking when I am visiting the facility?
What is Self-Storage?
Self-storage is an easy, flexible storage solution. Our storage units range from 5x5x10 (50 sq. ft.) to 10x20x10 (200 sq. ft.). Self storage is ideal when moving your home, creating more space, temporary storage, summer storage for university/college, seasonal storage, etc. The reasons you may use self-storage are unlimited. Self-storage is perfect storage space for documents, inventory and equipment. You get the right space for your needs and you only pay for the space you need and the length of time you use it.
What size do I need?
Simply call us or send us an e-mail at info@storagespot.ca and we will be happy to assist you.
Are the units climate controlled?
Yes.
Will my possessions be safe?
Our self-storage facility is protected by the leading state-of-the-art 24 hour security, surveillance and police monitored systems. Only you or your authorized representative can access your self-storage unit. With keypad access-controlled building doors and alarm monitoring for individual units, rest assured that you and your things will be safe and secure.
Is it possible to view the storage units before I rent?
Yes. It is always advisable and we encourage our customers to view the storage units. We will be happy to take you on a tour of our facility at your convenience. Prior to renting we will ask the customer to view and inspect the unit.
Does the facility have lights?
Yes, the entire facility is lit 24 hours per day. Lights are provided to enhance security as well as provide light for those who cannot come to the facility during daylight hours.
Will I have to climb steps to store my belongings?
No. Our facility has two floors. The first floor is ground level and we provide a freight elevator to the second.
What hours do I have access to my storage unit?
24 hour access, 7 days a week, 365 days a year.
What are your office hours?
During the winter months (Oct 1st to Mar 15th) our hours are:
Monday – Friday: 9:00 a.m. to 6:00 p.m.
Saturday: 9:00 a.m. to 4:00 p.m.
Sunday: Closed
Once we get to March 15th, we change back to summer hours:
Monday – Friday – 8:00 a.m. to 7:00 p.m.
Saturday: 9:00 a.m. to 5:00 p.m.
Sunday: 11:00 a.m. to 4:00 p.m.
How much does storage cost?
Simply call us or click on "Request A Quote" and we will be happy to provide you with pricing information.
Will I need to sign a lease or contract?
No. You can rent a storage unit for as short or as long a period as you require, however we do have a minimum charge period of four weeks.
Are there any hidden or extra charges?
No, all you pay for is the monthly storage unit rental, insurance and GST.
Do you charge when I access my storage unit?
No, you can come and go as often as you please free of charge.
How do I reserve a storage unit?
Simply call us or visit our click on "Reserve A Unit". We will follow-up with a written confirmation of your reservation.
How do I pay for my storage unit?
You can make your payments with Visa, Master card, direct debit and pre-authorized payment.
Are my contents insured?
No. However, it is mandatory to carry content insurance. You can either use your own insurance provider or we can provide you with coverage. If you choose to use your own insurance, you must provide Storage Spot with proof of coverage.
Cowan Insurance is the insurance company that Storage Spot uses for our customers. Cowan Insurance is reputable, reliable and the certificate insurance policies are reasonably priced. We can set you up for certificate insurance for as little as $2.50 per month per thousand of the estimated worth of your contents. The minimum coverage is $2,000 and the maximum is $30,000. The certificate insurance policy will cover you for fire, theft, flooding, etc.; situations that may not even be covered in your home or apartment insurance. What is really great about the insurance that Cowan offers, if you choose to get coverage under Cowan instead of your own provider and there is a situation that will result in a claim, it will not affect your home.
How much notice do I need to give you before moving my contents into the unit?
None, you may call today and store today if you wish. There is no charge to reserve a storage unit.
How much notice do I need to give you before moving my contents out of the unit?
None, however, we would appreciate 14 days written notice.
Who provides the lock and holds the key?
You provide the lock and you are the only key holder. Alternatively we can hold the key for you. We sell locks at our facility or you may provide one on your own.
How do I get my items to my storage unit?
We provide our customer with carts and dollies to get your items from your vehicle to your storage unit, free of charge.
Can you receive items on my behalf?
Yes, we can accept deliveries for you in your absence.
What is the best way to pack my storage unit?
See our "Packing & Storage Tips" page on our web site.
Are there any items I cannot store?
- Flammable Liquids or Fuels (e.g. paints, paint thinner, liquid bleach, matches, candles, aerosol cans.
- Corrosives
- Explosives
- Firearms or Ammunition
- Perishable Food Products
- Toxic Materials
- Live Animals
- Anything for Illegal Purposes
Do you have a truck to rent?
No, however we can refer you to a truck rental company and a local mover.
Can a commercial moving van access my storage unit?
Yes. They can unload at one of our dry dock loading bays. Either you can meet the movers or we can direct them to your unit.
Do you supply boxes and packing materials?
Yes, we have a wide range of boxes, wardrobe cartons, and packing materials available. Please visit our customer reception area or our "Packing Supplies" page on our website.
Do you provide parking when I am visiting the facility?
Yes, we have several packing spaces for your convenience.
- 24 hr access, 7 days/wk
- Interior loading area
- 24 hour surveillance
- 100% heat and A/C
- Humidity Controlled
- Wide variety of sizes
- Individual door alarms
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